--- source: https://carbone.io/company/cookies-policy.html title: "Cookie policy for Carbone service" description: "Cookie Policy | Carbone Open Source Report and Document Generator" generated_at: "2026-07-10" --- # Cookie policy _Last updated: July 10, 2026_ 🍪 **Summary** This Cookie Policy explains how CarboneIO ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at [https://carbone.io](https://carbone.io) ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them. In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information. ## What are cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. Cookies set by the website owner (in this case, CarboneIO) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites. ## Why do we use cookies? We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below. ## How can I control cookies? We do not share data with third parties other than those listed below. There is currently no way to disable these cookies other than through your browser's own controls. The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit): ### Essential website cookies: These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas. | | | | --- | --- | | Name: | `crisp-client/*` | | Purpose: | Used for chatbox functionalities; cookies are needed to restore the chat session and messages of a chatbox user when browsing between website pages and/or coming back on the website a few days after. | | Provider: | carbone.io | | Service: | Crisp [Service Privacy Policy](https://crisp.chat/en/privacy/) | | Type: | http\_cookie | | Expires in | 6 months | | | | | --- | --- | | Name: | `access_token` | | Purpose: | Used to identify a customer registered on Carbone. | | Provider: | carbone.io | | Service: | Carbone | | Type: | http\_cookie | | Expires in | 1 day | | | | | --- | --- | | Name: | `__Host-next-auth.csrf-token` & `__Secure-next-auth.callback-url` | | Purpose: | Used to support interactive demo on Carbone Studio | | Provider: | demo.carbone.io | | Service: | Supademo [Service Privacy Policy](https://supademo.com/privacy-policy) | | Type: | http\_cookie | | Expires in | Session | ### Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you. We use Google Tag Manager (container ID `GTM-T825KMJZ`) to manage and deploy the tags responsible for these cookies; Google Tag Manager itself does not set any cookie of its own. | | | | --- | --- | | Name: | `uuid` & `sib_cuid` | | Purpose: | Used to enable marketing campaigns; only set for registered users. | | Provider: | .brevo.com | | Service: | Brevo [Service Privacy Policy](https://www.brevo.com/legal/privacypolicy/) | | Type: | http\_cookie | | Expires in | 12 hours | | | | | --- | --- | | Name: | `_ga_#` | | Purpose: | Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions. No data sharing with other Google services | | Provider: | .carbone.io | | Service: | Google Analytics View [Service Privacy Policy](https://business.safety.google/privacy/) | | Type: | http\_cookie | | Expires in | ~13 months (browser-capped) | | | | | --- | --- | | Name: | `_ga` | | Purpose: | Records a particular ID used to come up with data about website usage by the user. No data sharing with other Google services | | Provider: | .carbone.io | | Service: | Google Analytics View [Service Privacy Policy](https://business.safety.google/privacy/) | | Type: | http\_cookie | | Expires in | ~13 months (browser-capped) | ## How can I control cookies on my browser? As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers: - [Chrome](https://support.google.com/chrome/answer/95647#zippy=%2Callow-or-block-cookies) - [Internet Explorer](https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d) - [Firefox](https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=en-US) - [Safari](https://support.apple.com/en-ie/guide/safari/sfri11471/mac) - [Edge](https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd) - [Opera](https://help.opera.com/en/latest/web-preferences/) In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit: - [Digital Advertising Alliance](http://www.aboutads.info/choices/) - [Digital Advertising Alliance of Canada](https://youradchoices.ca/) - [European Interactive Digital Advertising Alliance](http://www.youronlinechoices.com/) ## What about other tracking technologies, like web beacons? Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning. ## Do you serve targeted advertising? Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these. ## How often will you update this Cookie Policy? We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated. ## Where can I get further information? If you have any questions about our use of cookies or other technologies, please email us at [privacy@carbone.io](mailto:privacy@carbone.io) or by post to: CarboneIO 130 La Sauvagère 85170 Bellevigny France ## Related topics - [Terms of service](/company/terms-of-service.md) - [Security Policy](/company/security-policy.md) - [Privacy Policy](/company/privacy-policy.md) - [Legal notice](/company/legal-notices.md)